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What We Do?

Australia Customs Division: Ensuring Safe and Efficient Border Management

At the Australia Border Services Agency (CBSA), we ensure the security and prosperity of Australia by managing the flow of people and goods across the border. Our services focus on enforcing customs regulations, facilitating legitimate trade and travel, and protecting the nation from security risks. Reach out today to learn more about how we safeguard Australia while supporting its economic growth and stability.

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Crossing the border into Australia

Reporting and customs requirements. Processes, programs and tools for visitors and residents.

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Importing goods

Guidance, reporting requirements, advance rulings, valuation and more.

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Anti-dumping and countervailing

Measures for Canadian producers facing unfair foreign competition in the Canadian marketplace.

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Report suspicious border activity

Use our online form or our toll-free phone line to help stop illegal border activities.

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Our Achievement

We ensure secure and efficient border processes, facilitating trade and travel while protecting Australia.


920K

Happy Customers

2890+

Issues Solved

2.5M

Delivered

886+

Awards Winning

About Us

The Australia Customs Division, part of the Australia Border Services Agency, is dedicated to safeguarding Australia’s borders and facilitating the movement of goods and people. We are committed to delivering efficient customs services, ensuring compliance with laws and regulations, and enhancing trade relationships. Our experienced team works tirelessly to protect our nation while promoting economic growth and innovation. Through collaboration and integrity, we strive to provide exceptional service to all stakeholders, ensuring a seamless and secure border experience.


About Us

The Australia Border Services Agency (CBSA) facilitates the flow of legitimate travellers and trade. The agency also enforces more than 100 acts and regulations that keep our country and Canadians safe.

470+

Qualified Experts

2.5m+

Satisfied Clients

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Our Team

At the Australia Customs Division, our team comprises dedicated professionals committed to excellence in customs services and border management. With diverse backgrounds in law enforcement, trade compliance, and customer service, each member brings valuable expertise and insight to our operations. We prioritize collaboration, continuous learning, and innovation to effectively navigate the complexities of border security and facilitate trade. Together, we are united by a common goal: to protect Australia’s borders while ensuring a smooth and efficient experience for all who cross them.


The Honourable Dominic LeBlanc, MP

The Honourable Dominic LeBlanc, MP

Minister

Evander Mac

Erin O’Gorman

Management

Taytum Elia

Ted Gallivan

Management

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